Frequently Asked Questions

What is AUA?

AUA is a premium filtered shower head designed to help reduce chlorine, heavy metals, sediment, rust, and other common water contaminants that may contribute to dry skin, brittle hair, scalp irritation, and dull-looking hair.

How does AUA work?

Inside every AUA shower head is a multi-stage filtration system that helps reduce unwanted impurities before the water reaches your hair and skin. As water passes through the filter, contaminants are trapped while maintaining strong water pressure for a better shower experience.

What contaminants does AUA filter?

AUA is designed to help reduce:

  • Chlorine
  • Heavy metals
  • Sediment
  • Rust particles
  • Dirt and debris
  • Common water impurities

The exact reduction may vary depending on your local water quality.

Can AUA help with dry hair?

Many customers notice their hair feels softer, smoother, and more manageable after switching to filtered water. Chlorine and certain contaminants can strip natural oils from the hair, leaving it feeling dry and brittle.

Can AUA help reduce hair shedding?

Hair shedding can have many causes, including genetics, hormones, stress, nutrition, and water quality. While AUA is not a medical device and does not treat hair loss, reducing exposure to harsh water contaminants may help create a healthier environment for your hair and scalp.

Can AUA help with frizz?

Hard water minerals and chlorine can contribute to rough hair cuticles and increased frizz. Many users report smoother, shinier, and more manageable hair after consistently using filtered shower water.

Can AUA help with sensitive skin?

Many customers with dry or sensitive skin report improvements after switching to filtered water. By reducing chlorine and other impurities, AUA may help minimize the drying effects commonly associated with unfiltered shower water.

Will AUA affect my water pressure?

No. AUA is engineered to maintain strong water pressure while filtering your shower water. Most customers experience a powerful, comfortable shower experience.

How long does the filter last?

For optimal performance, we recommend replacing your filter every 3–4 months.

Filter lifespan may vary depending on:

  • Water quality
  • Household size
  • Shower frequency

How do I know when to replace my filter?

You may notice:

  • Reduced water flow
  • Changes in water quality
  • The recommended replacement period has passed

Replacing your filter regularly ensures the best filtration performance.

Is AUA easy to install?

Yes. Most customers install AUA in less than 5 minutes with no tools required.

Simply:

  1. Remove your existing shower head.
  2. Attach AUA.
  3. Tighten securely.
  4. Enjoy filtered water.

Does AUA fit all showers?

AUA is compatible with most standard shower arms used in the United States and Canada.

If you have a unique or custom shower system, please contact our support team before ordering.

Can I use AUA in an apartment?

Absolutely. AUA installs without permanent modifications, making it ideal for apartments, rental homes, condos, and houses.

Is AUA safe for color-treated hair?

Yes. Many users with color-treated hair choose filtered shower water because chlorine can contribute to color fading and dryness.

What materials is AUA made from?

AUA is crafted using premium, durable materials designed to resist corrosion and maintain a sleek appearance in modern bathrooms.

Does AUA come with a warranty?

Yes. Every AUA purchase is backed by our warranty and customer support team. If you experience any issues, simply contact us and we'll be happy to help.

Do you offer free shipping?

We offer free shipping on qualifying orders. Shipping promotions may vary throughout the year and will be displayed at checkout.

What if AUA doesn't work for me?

We stand behind every AUA shower filter. If you're not completely satisfied, contact our support team within our return window and we'll help make it right.

Why choose AUA over a regular shower head?

A regular shower head simply delivers water.

AUA helps deliver cleaner water while supporting:

✓ Softer-feeling hair
✓ Reduced frizz
✓ Healthier-looking skin
✓ A more luxurious shower experience
✓ Modern bathroom aesthetics
✓ Easy installation and maintenance

How quickly will I notice results?

Some customers notice softer hair and skin after their first shower. For best results, we recommend consistent use over several weeks as your hair and skin adjust to filtered water.